Get on with servicing your clients and running your business whilst we at The Compliance Collective do the compliance and business support functions for you.
We can build compliance into your business so that you may
- Effectively manage your business risks
- Demonstrate compliance to your board of directors and regulators
- Free up your business resources
- Continue to meet your obligations to your clients
Why Compliance?
Not meeting your compliance obligations is a huge business risk.
Why is compliance so important to brokers?
If you can’t demonstrate effective compliance, you run the risk that:
Directors and officers are not confident that they have met their duties and maybe concerned about their potential liability;
Regulators may require you to operate under restrictions, or even revoke your license to operate; and your business reputation may be damaged by regulatory action;
You may not have met your obligations to your clients, leaving in doubt the enforce-ability of transactions and diverting management time to resolving complaints;
You may not enjoy continuing support from your shareholders and wider community.
Our Services
Compliance
Assistance
Routine monthly Compliance assistance
(complying with Licensing, other financial
services laws, industry regulation and associated
broking administration)
Client File Reviews
Claim File Reviews
CBS System
Administration
Assist with CBS system updates.
CBS administration including
changes to wordings / insurers/
underwriters / APRA Form 701
Winbeat System Administration
Training
On-boarding new staff
Compliance 101
Company policy &
procedures updates
CBS New User and Administrator
Consultancy
Ad Hoc Projects and regulatory
change as required from time to time
Updating company policies and
procedures to ensure currency with
requirements
FSR Licence Application & variation assistance
WHY US?
Operational since
2012, we can provide you
with tailored solutions to
compliance resourcing and
training that is aligned to
your business risk &
compliance framework
We can monitor
and report on
your compliance
activities
We assist you
and your staff to
implement
compliance
We are
timely
WHO WE ARE?
Courtney Watts
Director
Courtney has been working in the Insurance Broking industry since 1998 and gained in-depth knowledge in Trust accounting, Database processing / support / administration, FSR Compliance requirements / implementation and Training in all of these areas.
Courtney holds a Certificate IV Compliance Management (GRCI), Certificate IV Training & Assessment, Certificate IV Bookkeeping & Tier 2 General Insurance Compliance.
The Compliance Collective has been assisting Insurance Brokers Australia Wide with their Business systems and Compliance requirements since 2012.
Jody Mcdowell
Compliance Coordinator
Jody previously worked in the Insurance Broking Industry servicing a diverse portfolio of clients since May 2006, Jody has experience as an Account Manager and processor and holds a Diploma of Insurance Broking.
Jody assists to ensure our Clients compliance framework, processes and documentation are in place to ensure they abide by their AFS License requirements.
Lisa Grant
Lisa holds a Diploma of general Insurance. Lisa has been in the Insurance Industry for 30-35 years and has worked as an Account Manager in addition to roles in Systems administration, IT management, research and development, project management of enterprise level projects, development of policies and procedures, assist in implementation, maintenance and review of compliance framework for AFS Licensee.
Alana Shepherd
Alana holds a Diploma of General Insurance and has over 20 years of experience in Underwriting, Claims Management, Risk & Compliance, assisting in implementing new software applications along with facilitating training.
What our clients say about us
Danial Cummins
Founder & CEO, Mitti Insurance
"Having recently started our own underwriting agency, compliance is critical and one of the most important functions within a business. We have been supported and really fortunate to have the assistance of The Compliance Collective to help navigate the key compliance items and build Mitti a framework that is tailored to our business.
The professional and friendly attitude of the The Compliance Collective team has made the adoption of this framework smooth and ensured all regulatory components were covered off. We were initially not looking to outsource this function but the expertise of The Compliance Collective highlighted the importance of having the right people help you, which now allows us to get on and run our business. We highly recommend the team at The Compliance Collective."
Brian Salisbury
Austbroker spt
"Courtney has been an important part of our team for more than 5 years. We were more than happy to appoint Court to consult to us on our compliance needs, due mainly to the long relationship we had through her earlier career.
That faith has been vindicated in many ways over the years and she is our "go to" person for anything compliance related. She is always available, exceptionally reliable and provides a brilliant, knowledgeable service. Both staff and management here at SPT love working with Court."
Dale Hansen
Austbrokers Coast to Coast
“We are a general insurance broker and as such hold a financial services licence issued by ASIC. We are also part owned by a publicly listed company. We have used the services of Courtney Watts for the past six (6) years to ensure that our systems, processes and compliance meet the exacting standards required under our license.
We have found Courtney’s assistance , advice and expertise invaluable. Courtney audits our systems, recommends changes and improvements, where necessary, and provides excellent training for our staff.
Courtney is a true professional and I would recommend her services to anyone requiring her particular expertise.”